Shipping policy

Shipping Policy

Effective Date: October 23,2025-Octobr 23,2028
Thank you for supporting KindredTree-Creations. Each item is made-to-order with care through our print partner Printify, ensuring quality craftsmanship and sustainable production.

📦 Order Processing

  • Production time: All products are made-to-order. Most items take 2–7 business days to be printed and prepared for shipment.

  • You’ll receive a shipping confirmation email with tracking information once your order is on its way.

  • Because Printify fulfills from multiple printing partners, orders with multiple items may arrive in separate packages.

🌍 Shipping Times

Estimated delivery times after production:

  • United States: 3–8 business days

  • Canada: 5–10 business days

  • Europe: 7–14 business days

  • Australia & International: 10–20 business days

Please note that delivery times are estimates and may vary depending on carrier delays, customs, or local postal service efficiency.

💫 Shipping Costs

  • Shipping costs are calculated at checkout based on your location and the products ordered.

  • Occasionally, Printify may split orders among fulfillment centers to shorten delivery time — this can result in separate shipping charges shown at checkout.

🪶 Tracking

Once your order ships, you’ll receive a tracking number via email.
Please allow up to 48 hours for tracking to update after dispatch.

🚫 Shipping Restrictions

At this time, we are unable to ship to:

  • PO Boxes or APO/FPO addresses (for certain items)

  • Countries restricted by international shipping policies or embargoes

If your region is not supported by Printify’s network, we’ll contact you immediately with alternative options or a refund.

🌸 Lost, Delayed, or Damaged Packages

  • Lost packages: If your order hasn’t arrived 30 days after the expected delivery date, please contact us at [your email address]. We’ll work with Printify to resolve or replace it.

  • Damaged items: If an item arrives damaged, please email photos within 7 days of delivery. We’ll arrange a free replacement or refund where applicable.

  • We are not responsible for delivery issues caused by incorrect addresses entered at checkout.

🌞 Customs & Duties (International Orders)

International customers are responsible for any customs duties, taxes, or import fees charged by their country. These are not included in product or shipping costs.

🌿 Sustainable Production Note

Because each item is made to order, we minimize waste and environmental impact. We appreciate your patience and understanding — your purchase supports conscious, small-batch creation.

✉️ Contact

For any shipping questions or concerns, please reach out to:
sasquatchinit@duck.com
Include your order number in the subject line for faster assistance.